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Out with the Old, in with the Cloud: How Cloud Phone Systems Improve Your Business

Communication is the foundation of any successful company. Having a reliable and efficient communication system is critical for internal communication among team members and external contact with clients and customers. Traditional landline phone systems were once the standard for businesses. However, as technology advances, cloud phone systems are becoming increasingly popular, rapidly replacing outdated landlines. 

So, what is a cloud phone system? A cloud phone system is a type of internet-based communication system that allows businesses to make and receive calls over the internet rather than traditional phone lines. Cloud phone systems provide multiple benefits, including cost savings, increased flexibility, and improved functionality, making them an excellent choice for companies of all sizes. 

What Makes a Cloud System So Great? 

Cloud phone systems are superior to their landline predecessors because they come with functions and benefits that traditional phone lines don’t have. Some of these include:  

  • Cost savings: Cloud-based phone systems are less expensive than conventional ones. There is no need for expensive hardware or upkeep, and you only pay for the services you use.  
  • Reliability: Cloud-based phone systems are highly dependable, and some providers offer a high percentage of uptime. Uptime refers to when your system is up and running. Most cloud phone systems are running well over 99.99% of the time.  
  • Scalability: Because cloud-based phone systems are highly scalable, you can easily add or remove lines as your company grows or changes. This scalability makes it simple for you to adapt your phone system to the needs of your business whenever they change.  
  • Advanced features: To dive deeper into what we were talking about before, we must discuss some of the features a cloud phone system can offer. Cloud-based phone systems include various advanced features such as call forwarding, video conference, texting, and more! These features help you stay in touch with customers and team members while streamlining your business processes. 

So, What is The Best Cloud Phone System? 

When choosing a cloud phone system for your business, it is vital that you study what provider can offer you the best features at the most affordable prices. Furthermore, your provider must be one you can trust as they should be able to provide quality services and have your back whenever you need them.   

At Convergent Telecom, we’ve developed a state-of-the-art cloud-hosted phone platform that includes all the services your business needs. And that solution is Convergent CloudTalk. 

We built Convergent CloudTalk with the customer in mind. After all, who wouldn’t love to have all the communication tools they need in one place? Convergent CloudTalk is a comprehensive set of Hosted VoIP solutions tailored to your organization’s voice requirements. These solutions include a Hosted Telephone System, SIP Trunking, Unified Communications, Contact Center & IVR, and SMS capabilities. 

Why Trust Convergent Telecom with Your Communication Needs? 

Our services go beyond an excellent cloud phone system. Not only is Convergent CloudTalk precisely what you need to make your business communications the best they can be, but we also stand out from our competitors by offering professional deployment services with our in-house staff. Unlike our national competitors, who often ship phones and leave the rest up to you, we provide comprehensive support to ensure a smooth deployment process.  

Our competitors take this approach because they are located far away, potentially even in another state or country, where we are local! Always close to our customers when they need us. Although we work with clients nationwide, we are headquartered in Western New York and have local staff available to support your company.  

So, what are you waiting for? Give us a call today, and one of our professionals will get you started. 

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