At Convergent Telecom, we take pride in crafting personalized communication solutions for our customers. Check out our customer success stories to see how we’ve helped businesses of all sizes cut down costs, streamline operations and improve customer experience.
Morgenstern DeVoesick PLLC is a mid-sized law firm in Pittsford, New York that specializes in transactional laws. They were using a phone system that had to be rebooted every other day from a provider with very limited staff that was two hours away. This distance made it difficult for them to get the help they needed when they needed it.
RDG & Partners is a full-service accounting and financial services firm in Rochester, New York, that offers customized tax, business planning, accounting, auditing, and wealth management services.
The University turned to Convergent to help deploy a new VoIP system for over 20,000 phone lines across multiple buildings. We provided staff, project assistance, and an on-site manager to oversee every detail, and conducted a behavioral analysis to ensure long-term success.
The University wanted to upgrade their phone system, so they teamed up with Convergent and Broadsoft for a new VoIP solution. Convergent provided user guides and training to ensure a smooth transition over four flights per week. In just 15 months, the entire system was updated without a single missed call!
When the US Attorney’s Office’s outdated communication systems threatened sensitive data, they turned to Convergent for a solution. With a deployment plan, carrier interface, and employee training for 250+ offices, Convergent delivered a secure and uniform telecom system with centralized management. The result? A smooth transition, better security, and ongoing ease of use.
Total Technologies, a leading telecommunications provider, struggled to find the right experts to offer high-quality VoIP deployment management to clients. They partnered with Convergent to outsource functions and manage projects better, resulting in cost-effective solutions and satisfied customers!
MU Health Care’s phone system was struggling to process large amounts of patient data. So, MU purchased a new VoIP system from Cisco. But they ran into challenges along the way. That’s when they called Convergent! We managed the deployment, acted as a liaison between MU & their provider, and provided on-site support.
Miller Funeral & Cremation Services turned to Convergent to upgrade their phone systems, resulting in a perfect solution that met their unique needs. We negotiated the carrier agreement, installed lines, & provided hands-on training. Miller’s leadership is thrilled with their new services, crediting our partnership for their successful transition.
To learn more about how we can help your organization make the right choice, contact us and we’ll give you a call to start the process.