Every successful organization relies on telecommunications. However, too many are still using dated technology, some as far back as the 1980’s. Organizations often delay upgrading for fear of dropping calls or inconveniencing both employees and customers. Alternatively, some companies may buy a new system, only to discover they lack the resources needed to deploy it. Even organizations with extensive IT support may not have staff with experience installing today’s VoIP systems.
See how Convergent has helped companies, universities, government agencies, and medical centers with deployment, training, project management, and staff augmentation to ensure they have a successful telecom transition.
University of Missouri
In 2016, the university purchased a new phone system from Cisco. They began to install it themselves, but ran into carrier issues with CenturyLink, and internal team challenges. Their plan for deploying the system was unclear and they didn’t have the staff to handle the project.
University of Virginia
The University’s phone system has two parts. The first is academic and relates to the college, the second is the University of Virginia health system. All told, their system has more than 22,000 lines and 20,000 phones in 400 buildings. Migrating to a new system was a massive undertaking – and one that needed to happen quickly.
U.S. Attorney’s Office
The United States Attorney’s Office wanted to put in a new Broadsoft system to centralize and consolidate their system, but security was also a significant concern. They knew they couldn’t handle the transition by themselves so they brought in Convergent to help them.
Is it time for your organization to begin (or finish) upgrading its telecommunication system?
If you’re using a legacy system and know you need to upgrade or have already bought a new system but are running into challenges deploying it, Convergent is ready to:
- Evaluate current systems and determine future telecom needs
- Create an efficient, effective, and realistic deployment schedule
- Support current staff and supply incremental team members
- Supervise all individual flights on-site
- Manage your selected telecom carrier
- Create specialized training materials and sessions for staff at every level
- Ensure successful deployment, confirming all systems are working and all issues have been resolved
To learn more about how we can help your organization move quickly into the future, contact us and we’ll give you a call to start the conversation.