Locally owned and operated in Rochester, NY – Read More

Upgrade your business phone system with Convergent Telecom

Looking for a business phone system that drives efficiency and allows you to accomplish more? Look no further than the innovative solutions at Convergent Telecom! We help organizations just like yours stay connected and collaborate seamlessly from anywhere.

Let us empower your business today!

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Why businesses are choosing
Convergent Telecom

Check out our president’s informative video about what makes Convergent the best choice for your business.

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We know our customers

We are quite different from other companies you will meet in our industry. Our focus is solely YOU and your communication needs. We do it cost-effectively and efficiently.


Tailored Solutions

We tailor solutions that are cutting-edge and expertly install those solutions. We do not sell you something that comes in a box with a set of instructions, we are there doing the work for you.


Endless, Local support

We want you to view us as a resource that is always there for you. You won’t have to wait on hold and we’ll even come to your busness to provide support.

Connect. Conquer. Communicate.

All with Convergent Telecom's CloudTalk

If you’re looking for reliable, efficient, and easy to use solutions for your business, you need CloudTalk! Get the advanced features your business needs, the personalized support you deserve, and the seamless communication experience you won’t be able to stop talking about!


Easily scale your communications to grow with your business by adding or removing users and features. CloudTalk by Convergent Telecom gives you the flexibility to truly customize your phone system to fit your business needs without the hassle of traditional phone systems.


Geographic redundancy is built right in! But what does that mean to you? 99.999% uptime that keeps you online and connected to your customers! Plus, with our desktop and mobile app, you can take your communications anywhere – in a pinch, in an emergency, or on a regular Tuesday! You’re available!


In an ever-changing world, you need communications that keep up. How about a mobile app that turns any internet-connected smartphone into an office phone? With CloudTalk, you can work remotely or on the go and stay in touch just as easily as an office worker!

Advanced features

Want features that make your team more productive and your customers thrilled with their experience? We’ve got you covered with advanced features like call routing & forwarding, reporting & analytics, voicemail to email, auto attendant, presence indicators, and so much more!

You can't lose with a
Mitel Silver Partner

Know and love your Mitel solution? As a Mitel Silver Partner, we do too! Let us use our expertise and experience to take your business communications to the next level! Our team is well-versed in the latest Mitel products, software, and training, allowing us to provide you with the best products and support.

With Convergent Telecom as your partner, you have peace of mind knowing that you have a reliable partner to help you navigate any challenges in your communication needs. Choose Convergent Telecom as your Mitel Silver Partner and experience the benefits of a reliable, high-quality business phone system provider.

We’re always there when you need us!

See what our customers are saying

Buckingham properties


“After the pandemic hit, we needed a more modern phone solution that could accommodate our remote office employees yet still allow us to service our tenants through our main corporate office. Raj and his team recommended CloudTalk, which gave us to best of all worlds. Our new phone system lets us take calls seamlessly in the office or while working remotely so we can stay connected to our tenants and each other.

Raj, Adrienne, and the whole Convergent team made our phone system conversion so easy! They took the lead on the project to research our needs, make the best recommendations for our situation, and handled the implementation with no disruption to our workflow in the office. They are proactive and responsive, and any questions that come up are always addressed quickly and effectively.”

Fischer Investment Group, Inc.


“I want to tell you what a pleasure it is to work with Convergent. From the first conversation, to the moment of installation and cut over, to periodic service requests, they make this process simple, understandable, and cost efficient.

I have a firm to run and taking time to review communication options and technology is not on my radar screen…I rely on people with expertise to do that and, Convergent and each and every member of the company are in my view the top professionals around! Convergent cares about their customers and and Convergent affords the communications proficiency needed to ensure their clients are successful! This is a company you can depend on!”

Meet our partners

We’ve partnered with world-class providers to give our customers the best products, services, and support in the industry.

Government Contracts: Delivering Proven Results

As an MBE-certified business, Convergent Telecom has provided top-tier communication solutions to many state and local agencies. We guarantee reliable services and on-time results.