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Convergent CloudTalk

CloudTalk is a suite of Hosted VoIP products designed to handle of your organizations voice needs from a Hosted Telephone System, SIP Trunking, Unified Communications, Contact Center & IVR, and even SMS.
One of our differences is that we provide professional deployment services with our own employees. Our national competitors’ model is to ship you a phone, make the rest sound easy, and you struggle for weeks/months to get things right. Nothing could be further from the truth. They do this because they are located far away in another state or country. Even though we do work nationally, we are based in Western New York and have local staff to support your company.

Convergent CloudTalk™

Convergent CloudTalk™

What is a Hosted Telephone System?

Hosted Telephony is the modern version of the traditional telephone system. The new hosted, or “cloud,” model puts the brains of your phone system into professionally maintained data centers, helping businesses like yours to transform their communications and improve productivity, without the need to purchase expensive, complex, depreciating phone system hardware and software. Convergent manages and monitors your system 24×7, allowing you to focus on your business.
VoIP refers to phone services that are accessible through a high quality broadband connection. VoIP is typically more cost effective and scalable than traditional alternatives. With both Hosted PBX and VoIP, you and your team can seamlessly work from the office, home, or remotely via your smartphone or laptop.

With CloudTalk, you’ll get a platform that:

  • Provides high quality, reliable cloud based solutions
  • Utilizes modern features with enterprise capabilities
  • Costs less up front and over time vs. traditional premise solutions
  • Future proofs your communications system

You’ll be able to leverage powerful features and benefits including:

  • The flexibility to scale up or down as your needs change • An efficient and intuitive user interface
  • Leading application integration – Microsoft Teams, Salesforce, Microsoft Outlook, etc.
  • Total control, right from your fingertips (through desktop browsers and mobile devices)
  • Limitless call routing features for optimal productivity

CloudTalk Telephones and Accessories

Yealink T58W Pro

IP Desk phone with a 7″ color touch screen display cordless bluetooth handset! The 58W Pro has (29) one touch programmable keys. Two Gigabit ethernet ports, WiFi, Bluetooth and one USB port. The 58W Pro offers both HD Voice and Acoustic Shield technologies for outstanding voice clarity. The 58W Pro can accommodate up to to three EXP50 expansion modules.

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Yealink T57W

IP desk phone with a 7″ color touchscreen display and (29) one touch programmable keys. Two Gigabit ethernet ports, WiFi, Bluetooth and one USB port. The T57W offers both HD Voice and Acoustic Shield technologies for outstanding voice clarity. The T57W can accommodate up to three EXP50 expansion modules for when additional buttons are needed for an operator position or anyone else that needs extra programmable buttons.

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Yealink T54W

IP desk phone with a 4.3″ color display and (27) programmable buttons. Two Gigabit ethernet ports, WiFi, Bluetooth and one USB port. The T54W offers both HD Voice and Acoustic Shield technologies for outstanding voice clarity. The T54W can accommodate up to three EXP50 expansion modules for when additional buttons are needed for an operator position or anyone else that needs extra programmable buttons.

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Yealink T53W

IP desk phone with a 3.7″ LCD display with backlight and (21) programmable buttons. Two Gigabit ethernet ports, WiFi, Bluetooth and one USB port. The T53W offers both HD Voice and Acoustic Shield technologies for outstanding voice clarity.

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Yealink W56H

IP wireless DECT Handset with a 2.4″ color screen. The W56H has a full duplex speakerphone, up to 30 hours of talk time and up to 400 hours of standby time. DECT range is up to 150′ indoors and up to 900′ outdoors.

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Yealink CP935W

The Yealink CP935W is a DECT wireless conference phone that can connect to the Yealink W70B DECT-IP Wireless Base Station. It features and easy-to-use display and keypad, HD voice, up to 20 hour talk-time, and secure DECT-IP wireless technology. The Yealink CP935W provides crystal clear conference calls without the clutter of wires on your conference table.

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DECT USB Dongle

The Yealink DECT DD10K dongle enables your phone to support up to (4) W56H DECT handsets. This is a highly efficient way to add wireless capabilities to your system.

EXP50 Expansion Module

The EXP50 Expansion Module has a 4.3″ color screen along with three pages of 20 flexible buttons. Designed to be installed on T57W or T54W phones. It’s an optimal solution for receptionists, administrative staff and other power users who make or receive a high volume of calls. The EXP50 Expansion Module provides multifunctional line keys that can be set up as feature keys, speed dials, direct stations and/or busy lamp field keys.

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