Locally owned and operated in Rochester, NY – Read More

Our management team

Get to know the team that's
dedicated to your success

Raj Shah


Hi there! At Convergent, we’re not like other companies in our industry. We’re unique because we’re solely focused on YOU and your communication needs. My dad started this philosophy 45 years ago, and it’s still at the heart of our company today.

Here’s what you should know about us:

  • Technology changes fast, but we keep up with it, so you don’t have to.
  • We’re not here to sell you something you don’t need. Instead, we provide cost-effective, efficient solutions tailored to your needs. We’ll take care of everything, from installation to training to follow-up, to make sure you’re completely satisfied.
  • Our job is to make your business communications better and more efficient. Think of us as your go-to resource for everything from “cloud technology” to VoIP and beyond. We’re here to help you, so don’t be afraid to ask!

Decades of telecom experience



Adrienne Shah

Vice President

When Raj and I started our business, we both drew on our areas of expertise — Raj’s technical background and my decades of managing projects for the Federal Government — to provide customers with unrivaled operational and technical services.

No matter the size of your business, we prioritize customer service and strive to create a unique customer experience that other companies just don’t match. Unlike many competitors who will leave you with a manual and a tutorial, our team is with you every step of the way to help you succeed.

When you choose us, you get the honest, caring expertise of a knowledgeable professional. Guaranteed. Plus, we make the whole process seamless, easy, and — believe it or not — fun. Put your trust in Convergent, and we’ll prove that working together can take your business success to the next level.

increased efficiency in 250+ offices

2,500 employee trainings managed