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End User Support

Without effective communication, everything breaks down. A successful organization depends on the entire team’s ability to understand new technology and utilize it effectively. It’s also critical that your new communication solution grows with you and adapts to your user needs over time. Convergent’s training and experienced team members will help you deploy successfully.

Engage Convergent as your user support partner and you’ll get the benefit of:


On-Site Training

We provide comprehensive user, receptionist, call center, and site administrator training to ensure the smoothest possible transition.


Training Material Development

We will develop, document, and deliver customized training materials for all user levels of your organization.

Customizable Solutions

Customizable Solutions

All training and support will be based upon your unique needs (size, duration, location).

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One-on-One Support

Convergent is able to provide one-on-one support as necessary including installation of legacy headsets, user voicemail setup, or any other user support needed to complete a successful deployment.