How Our Company Came to Be
My father, I.C. Shah came from India to attend Michigan State University. After graduation, he went to work for Xerox because of his love for technology. His data-oriented mind and passion for technology was incredible in all facets, he was way ahead of his time.
IC’s entrepreneurial spirit and desire to create a game-changing company that would do its work at a level others had not thought of, was a driving force for him at an early age. He founded what became ICS Telecom during a time when businesses could acquire their own telephone systems, which saved them thousands of dollars in the long-run.
IC had a belief, “Take care of your customers and they will take care of you.” This would also become the mantra of Convergent Telecom, our present company.
As his oldest son, I came to work with my father in his business; I learned every aspect of the trade, from installations to analyzing new technology. He viewed the communications industry as a series of building blocks that progressed over time. Early on, even before most people had internet access or smartphones, he envisioned what this could lead to: cloud technology and the constant change of the future. I was blessed to learn at the foot of the master and embrace his gift for reviewing technology and its applications, and predict the logical progression we are seeing today.
The most important lesson I learned from my dad was that if you take care of your customers, they will take care of you!
Lots of companies can sell you communication devices. They can also probably explain VOIP, the Cloud, emerging technologies, and products they sell. At Convergent Telecom, we do that and so much more. We start with you! We help your company grow, prosper, and we do it all cost-effectively!
From 1976 to today and beyond, we bring you 45 years of knowledge, predicting what you will need and looking out for you…and we are proud of it!