Locally owned and operated in Rochester, NY – Read More

About Convergent Telecom

"The most important lesson I learned from my dad was that if you take care of your customers, they will take care of you!"

Our company's Biggest Highlights

Serving higher education

Medical center experience

Federal Government Experience

Understanding of all aspects of telecom

Carrier Liaison

Experienced project managers

Responsible, dependable, trusted

Decades of telecom experience

Our corporate story: From ICS Telecom to Convergent Telecom

My father, I.C. Shah, came from India to attend Michigan State University. After graduation, he went to work for Xerox because of his love for technology. His data-oriented mind and passion for technology were incredible in all facets; he was way ahead of his time.

I.C.’s entrepreneurial spirit and desire to create a game-changing company that would do its work at a level others had not thought of was a driving force for him at an early age. He founded what became ICS Telecom during a time when businesses could acquire their own telephone systems, which saved them thousands of dollars in the long run.

I.C. believed, “Take care of your customers, and they will take care of you.” This would also become the mantra of Convergent Telecom, our present company.

As his oldest son, I came to work with my father in his business; I learned every aspect of the trade, from installations to analyzing new technology. He viewed the communications industry as a series of building blocks that progressed over time. Early on, before most people had internet access or smartphones, he envisioned what this could lead to cloud technology and the constant change of the future. I was blessed to learn at the foot of the master and embrace his gift for reviewing technology and its applications and predicting the logical progression we see today.

Lots of companies can sell you communication devices. They can also explain VoIP, the Cloud, emerging technologies, and the products they sell. At Convergent Telecom, we do that and so much more. We start with you! We help your company grow and prosper and do it all cost-effectively!

From 1976 to today and beyond, we bring you decades of telecom experience, predicting what you will need and looking out for you- and we are proud of it!