The sound of traditional phone systems at work may be nostalgic, but let’s face it – they’re outdated and frustrating for businesses. Busy signals, dropped calls, and limited features can be a nightmare. Due to those limits, it’s time to consider upgrading to a VoIP phone system. Keep reading to learn its advantages over traditional phones, and how to find the best VoIP service – both in terms of hardware and in terms of support. Prepare to say goodbye to the old and hello to the new!
The Best VoIP Service vs. The Best Traditional Phone Service
Let’s face it. There’s really no comparison. Even the most outstanding traditional phone service can’t hold a candle to the “worst” VoIP system out there. The benefits of these phones for your business are so immense it’s almost unfair to compare. Here are a few reasons why:
- Cost-effective. You don’t need to pay for separate phone and internet services. And, because it sends calls over the internet, these internet-based phones allow you to make long-distance and international calls at a fraction of the cost of traditional phone systems.
- Easy to set up and use. These phones are easy to install and configure, and you don’t need to be a tech-savvy person to use them. You can also manage your phone system through an online dashboard.
- Scalable. Phone systems that run over the internet can easily scale up or down as your business grows or changes. Adding or removing phone lines is a breeze; you can easily integrate with other tools and software.
- Advanced features. These communication solutions come already equipped with the features your business needs such as video conferencing, sentiment analysis, voicemail-to-email, automated call routing, and more. These capabilities enhance communication and collaboration among team members.
- Integrations with other tools. The best IP phone solutions can integrate seamlessly with tools and software like CRM, helpdesk, and email clients. This streamlines workflows and boosts productivity.
- Mobile-friendly. You can take your business phone number anywhere with an internet-based phone system. You can make and receive calls using your laptop, tablet, or smartphone, allowing you to work from anywhere.
How to Find the Best Business Phone Solution
We understand – sometimes switching to a new phone system can feel overwhelming. After all, there are so many offerings out there. How do you know which to choose? Well, fear not, friend, because we’ve got a checklist for you to help identify and purchase the best VoIP service for your business:

- Determine your needs. Think about what features and capabilities you need in a phone system. Do you need video conferencing, call recording, or call routing? Make a list of must-haves before you start shopping. The best VoIP services will have the ones you need and offer you the flexibility to add more if you need them.
- Check your internet connection. These phone systems rely on a strong and stable internet connection, so make sure yours can handle it. Check your internet speed and bandwidth to ensure it can support your chosen solution.
- Research providers. Do your homework and look for reputable providers with the features and capabilities you need. Check customer reviews and ratings to ensure they have a good reputation.
- Consider pricing and plans. Look for providers that offer affordable pricing and plans that fit your needs. Pay attention to any hidden fees or long-term contracts.
- Test the service. Before committing to a provider, test their service with a trial or demo to ensure it meets your needs and expectations.
By following this checklist, you’ll find the best VoIP service for your business in no time!
The CloudTalk Phone System by Convergent Telecom
When it comes to finding the best VoIP service for your business, Convergent Telecom ticks all the boxes. However, what truly sets Convergent Telecom apart is the individual attention that your company receives. Local to Western New York, we at Convergent Telecom pride ourselves on personally delivering and setting up your system in person.
Along with on-site visits, customer care is top-notch. Rest assured that if you ever have a need to reach out for help, Convergent Telecom will be there. That’s the beauty of working with a local provider; you are not just another number that has low priority. With Convergent Telecom, you are an important customer that will be handled with care.
Get the Best VoIP Service Guaranteed with Convergent Telecom
Ready to upgrade your business phone system with an excellent, local provider? You’ve come to the right place! With our cutting-edge technology and top-notch customer service, we provide the best VoIP service that fits the unique needs of your business. Our solution offers superior call quality, advanced features such as video conferencing and integrations with other tools, and affordable pricing plans with no hidden costs.
Contact us today to learn more about how Convergent Telecom and its best VoIP service can help your business succeed!