
Why Project Prioritization is Essential to VoIP Deployment
A quick tip from Adrienne Shah, National Project Manager of Convergent Project prioritization is a successful strategy deployed by all types of businesses for all
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A quick tip from Adrienne Shah, National Project Manager of Convergent Project prioritization is a successful strategy deployed by all types of businesses for all

Convergent was featured in the Rochester Business Journal to announce they have hired six former Frontrunner employees and become a Mitel partner.

Call Centers are the first line of defense in maintaining customer satisfaction and delivering quality support. Often overlooked or underestimated, with management and marketing preferring to

Remote workers, also known as “digital nomads”, are a growing trend. According to GlobalWorkplaceAnalytics.com, regular work-at-home (non self-employed) population has grown by 140% since 2005, nearly

Success is what you define. If arriving in New York on Tuesday is your objective, showing up at the city limits at 11:45pm would be

With four generations in the work force, it is important that everyone understands the challenges of working together and how we are all motivated differently.

I knew going into our project at the University of Missouri that it was going to be a lot of hard work for the next

Convergent Telecom was featured in the Rochester Business Journal.