Without effective communication, everything breaks down. A successful organization depends on the entire team’s ability to understand new technology and utilize it effectively.

We will help you reach this goal by providing high-quality and personalized training. From the basic end user to the system administrators, we customize all training to fit your needs.

Convergent offers a variety of formats and material to accommodate your entire organization:

Classroom-style training:

  • We train end users on how to use all phone, voicemail, and other applications.
  • We typically hold classes in 90-minute sessions.
  • We organize classes into small groups to ensure personal attention and hands-on learning.
  • Our trainers offer live demonstrations of all features and applications being deployed.
  • We create and provide customized user guides to all users based on the feature set implemented on your site.

Virtual training:

  • Our experienced instructors offer live online training, done remotely.
  • We provide all attendees with custom user guides electronically ahead of time.
  • We encourage small groups for personal attention.
  • Our interactive training model allows for Q&A throughout the session.