The need for businesses to stay connected with customers has never been more important. With the addition of CloudTalk SMS on our proven cloud platform, your customers can send and receive text messages with images, videos, and documents from their business phone numbers — allowing them to engage with their customers on a highly-preferred and increasingly used channel.
There is no longer a need to give out your personal cell number in order to send/receive text messages from your customers.
In our current environment, it may be necessary for a customer to reach out to in order to gain access to your office (medical appointments, auto repair, etc), pick up an ordered item, take out food, etc. Giving your customer the ability to reach you via SMS is more efficient and often faster than answering several calls at once.